- No return shipping fees
- No shipping costs
- 30-day full refund
- Lifetime replacement warranty
Cancellation policy
You have the right to withdraw from this contract within 30 days of receiving the goods without giving any reason.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You can use the attached sample form for this purpose.
Owner: Alisson Jessica Pino Hinojosa
Company headquarters: Kapellenweg 19 13159 Berlin
Tel.: +49 (174) 7372040
Email: [email protected]
Sample withdrawal form
(If you wish to cancel the contract, please fill out this form and return it.)
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods/the provision of the following service:
- Ordered on () / received on ()
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for paper notifications)
- date
(*) Delete as appropriate.
To comply with the withdrawal period, it is sufficient that you send the notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you withdraw from this contract, we will refund all payments we have received from you without delay, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged for this refund.
Lifetime replacement warranty:
If you miss the 30-day refund period, we offer a lifetime replacement warranty for the product. If the product develops a defect during use, you will receive a replacement free of charge.
Company headquarters: Kapellenweg 19 13159 Berlin
Tel.: +49 (174) 7372040
Email: [email protected]








