- No return shipping fees
- No shipping costs
- 30-day full refund
- Lifetime replacement warranty
Cancellation policy
You have the right to withdraw from this contract within 30 days of receiving the goods without giving any reason.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You can use the attached sample form for this purpose.
Owner: INES CASTRO
Company headquarters: Samoastrasse 1, 13353 Berlin, Germany
Tel.: +49 (174) 7372040
Email: [email protected]
Widerrufsformular
Wenn Sie den Vertrag widerrufen möchten, füllen Sie bitte dieses Formular aus und senden es ab:
Widerruf starten.
Bitte geben Sie Ihre Daten zur Identifikation des Vertrags ein.
Widerruf bestätigen
Bitte prüfen Sie Ihre Angaben und bestätigen Sie den Widerruf.
Widerruf eingegangen
Wir haben Ihren Widerruf erhalten. Sie bekommen eine Bestätigung per E-Mail.
(*) Delete as appropriate.
To comply with the withdrawal period, it is sufficient that you send the notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you withdraw from this contract, we will refund all payments we have received from you without delay, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged for this refund.
Lifetime replacement warranty:
If you miss the 30-day refund period, we offer a lifetime replacement warranty for the product. If the product develops a defect during use, you will receive a replacement free of charge.
Company headquarters: Samoastrasse 1, 13353 Berlin, Germany
Tel.: +49 (174) 7372040
Email: [email protected]








