Services

Customer service

Fast 24/7 delivery

    • We send the product key 2 minutes after receiving your payment
    • You receive a download link and installation instructions per mail
    • The software and the instructions are available in 5 languages (German, English, French,
      Italian, Spanish)

Strong partners

    • We are official Corel Salespartner
    • We are Microsoft Gold Partner with MSPN
    • We are member of the VeRI program

Invoice

    • Within 24 hours you´ll receive (if needed) an invoice with VAT ID and Microsoft Partner
      Number
    • We will provide a license certificate which documents the origin of the software
      Safety through the use of legal software
    • Software from Germany with proof of origin
    • You will receive an invoice and a license transfer certificate
    • All licenses will pass an audit through the use of blockchain technology

Product warranty

    • 30 days money back guarantee
    • Guaranteed online activation
    • Lifelong product warranty
    • New licenses from Germany, not pre-owned
    • Quality check of the product keys before shipping

Transparency

We fulfill all legal requirements regarding our information duties

    • Link to the platform of the EU Commission regarding online dispute resolution
    • No sales of only product keys without a matching license
    • Proof of origin for every license.

Fast and secure payments

You can pay using different safe and fast payment services offered by our trusted partners. Please note that the available services can vary depending on your country (according to billing address). The payment methods we offer include:

    • Credit card
    • Apple Pay
    • Google Pay
    • Klarna

Software download

    • Fast and secure download from our download portal without registration
    • All programs has been checked for viruses and malware
    • Our download portal is available in five languages

Our customer service – there to help you!

    • Reachable by phone for 4 hours per day
    • Reachable 24/7 per mail
    • Multilingual customer support (German, English, French, Italian, Spanish)

 

Shop winandoffice doesn’t just sell a key. You receive full service and support with the purchase of your product.